N93 takes the protection of your personal data seriously. This page clearly explains how we collect, use, store, and protect your information as a member of our platform.
Player data security is not merely a legal obligation — it is a moral responsibility we have upheld since day one of n93's operations.
All data transmitted between your device and n93's servers is protected using 256-bit SSL encryption — the same security technology used by leading banking institutions in Malaysia.
Our KYC (Know Your Customer) process ensures that only verified individuals aged 18 and above can use the platform. This protects all members from misuse and identity fraud.
Your personal information is stored on servers protected by strict access controls. Only authorised personnel may access your data, and every access is logged for audit purposes.
N93 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your information belongs to you — we are only its custodian.
Your n93 account is protected with two-factor authentication (2FA), which can be enabled in your account settings. Even if your password is compromised, this additional security layer prevents unauthorised access to your account.
As an n93 member, you have the right to request a copy of the personal data we hold about you, request corrections to inaccurate information, or request deletion of your account and data in accordance with the Personal Data Protection Act 2010.
N93 collects your personal information through several means as you interact with our platform. This information is necessary to ensure we can deliver a secure, seamless, and high-quality service to you as a valued member.
Information you provide directly:
Information collected automatically:
| Data Category | Example | Primary Purposes |
|---|---|---|
| Identity Data | Name, IC, date of birth | KYC verification, fraud prevention |
| Contact Data | Email, phone number | Communications, account security |
| Financial Data | Bank account number, e-wallet | Processing deposits and withdrawals |
| Technical Data | IP, device type, browser | Security, fraud detection |
| Activity Data | Game history, wagering | Responsible gaming, support |
Every piece of information we collect is used for a clear and legitimate purpose. n93 does not use your data for any purpose unrelated to the provision and improvement of our services. The following are the primary purposes for data use:
N93 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are specific situations where we need to share your information to ensure the service runs smoothly:
N93 continually invests in robust security infrastructure to ensure your personal data remains protected at all times. The following are the key security measures we have in place:
Data retention period: n93 retains your personal data for as long as your account is active or for as long as required to fulfil legal obligations. Following account closure, certain data may be retained for up to seven (7) years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering.
N93 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and user experience of the n93 platform.
As an n93 member and as an individual protected under the Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
To exercise any of the rights above, please contact the n93 customer support team via live chat on the platform. We will process your request within 30 business days from the date we receive your complete request.
The n93 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.
Should we discover that a child's information has been collected without the knowledge and consent of a parent or legal guardian, we will take immediate steps to delete that information and close the relevant account. If you believe we may have collected information from someone under the age of 18, please contact our support team immediately so we can take appropriate action.
The n93 platform may contain links to third-party websites or services from time to time. This Privacy Policy applies solely to the n93 platform and does not cover the privacy practices of any third party.
N93 is not responsible for the content, privacy policies, or security practices of any external websites or services you may access through links on our platform. We encourage you to read the privacy policy of every website you visit.
N93 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. The "Updated" date shown at the top of this page indicates when the last amendment was made.
For any significant and material amendments, we will notify you through:
Your continued use of the n93 platform following any amendments to this Privacy Policy constitutes your acceptance of the updated version. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how n93 handles your personal data, our team is ready to assist. You can reach us via live chat available on our platform 24 hours a day, 7 days a week.
For more complex data protection matters, you may also refer to the following resources:
N93 is committed to resolving every privacy-related complaint fairly, transparently, and within a reasonable timeframe. We value the trust you place in us to safeguard your personal information.
With industry-grade encryption and a transparent privacy policy, you can play with peace of mind at n93 without worrying about the security of your personal information.